Evaife is a product (or service) operated by BeExcellent Technology Co., Ltd., (hereinafter referred to as "Evaife", "we", "'us", or "our") that allows you to control and manage smart home devices using your mobile device. We understand the importance of your personal information, and will do our best to protect it. We pledge:
1. We will be transparent about the different types of information we may use and how we use them.
2. We will ask your permission before sharing your personal information with third parties for purposes other than at your request or to provide Evaife's services, and to do so only when we think they will provide you with a welcome additional service.
3. We will use the best-in-class data security tools to keep your data safe and to protect the Evaife Products from unauthorized access.
Please read and understand the Evaife Privacy Policy carefully before using our products (or services). If you do not agree with any part of these terms, please do not use the service.
You hereby represent and warrant that you are an adult when you start using this product (or service). If you are a minor, your guardian must agree to your use of this product (or service) and agree to the relevant terms and conditions.
If you have any questions, comments or suggestions, please email us at support@evaife.com.
1. How We Collect and Use Your Personal Information
Personal information refers to a variety of information recorded electronically or otherwise than can be used alone or in combination with other information to identify a particular person or to reflect the activity of a particular person.
We will only collect and use your personal information for the following purposes described in this Privacy Policy.
1.1 Providing you with the following core functions
(1) Account login
In order to provide you with Evaife services and manage Evaife devices, we need to collect your following information: your Evaife lD username, login password, nickname.Among the information collected,your Evaife ID username and login password are sensitive personal information.The purpose of collecting such information is to log into the Evaife ID servers to authenticate your identity in order to grant server access permissions for the Evaife app.
We will use your personal information in the following ways: the Evaife ID username and login password you enter will be encrypted and transmitted to the Evaife ID servers for login authentication. This information will not be stored either on the Evaife app or the Evaife ID servers.
If you do not provide such information and you do not log in to your Evaife ID, you will not be able to use Evaife services. After logging your Evaife ID, Evaife will automatically retrieve your nickname display it on the app screen.
(2) Basic services of Evaife device management
In order for Evaife to bind, control, and manage smart devices, we need to collect your following information: device name, model, version, manufacturer, SN, device identifier, MAC address, IP address, device running status, custom properties, setting parameters, device status messages, and device control and usage records. The purpose of collecting such information is to bind, control and manage Evaife devices. This includes setting device properties and parameters and checking device status and usage history.
If you do not provide such information, you will not be able to use Evaife to discover, bind, control, and manage smart devices.
(3) APP feedback and rapid replacement
To allow you to provide APP feedback regarding problems relating to the Evaife app, we need to collect your following information: app logs, device logs, your contact information and the description of the problem, and screenshots and videos of the problem. App logs and device logs, such information is collected and used to analyze and locate the cause of the current problem. The purpose of collecting your contact information is to send you products for rapid replacement and provide you after-sales service.
We shall use your personal information in the following ways: Locate and resolve the reported problem and resolve the rapid replacement. We will not display your personal information, or use such information to push advertisements to you.
If you do not provide the aforementioned information, we shall not be able to effectively locate and resolve your problem, as well as offer you rapid replacement service.
1.2 Service guarantee and optimization
To support continuous improvement, research, development, and testing of new services and functions, and to perform troubleshooting activities, Evaife collects additional information by:
Our products are developed based on DCloud uni-app (5+ App/Wap2App). To provide statistical analysis services during the app runtime, we need to collect your unique device identification code (IMEI/android ID/DEVICE_ID/IDFA, IMSI information of SIM card, OAID). For providing better services, we will improve the performance and user experience through application startup data and abnormal error log analysis. Please visit "DCloud User Terms of Service" for the details.
Evaife collects information through questionnaires, voting and other activities, such as users' preference for the appearance of a certain device, their preference for functions, and the installation location of the device. The questionnaire and voting are voluntary. Usually, questionnaires, voting and other activities do not identify individual users.
1.3 Third party SDK usage
| Instructions for using SDK |
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【Sdk Name】：（Getui push）com.igexin
【Obtain personal information type】：
【Purpose and purpose】： |
2. Device Permission Call
Location permission: To connect the Evaife to smart devices, we need to obtain the Bluetooth device list of the system. According to the Android system permission application principle, we need to obtain your location permission to read the Bluetooth device list.
Storage permission: You need to enable this permission to read files stored on the device in order to use the problem feedback and other functions in Evaife.
Camera and microphone permission: Ability to take a photo or video of the issue while you are giving feedback
Background location permission: In order to scan the surrounding devices.
Message permission:Allowing the app to read your SMS, MMS, emails for contacting us with sending feedback emails.
In addition to the above permissions, when using a device with Bluetooth, you need to turn on the Bluetooth. If you do not do so, you will not be able to connect to the device. You can turn off Bluetooth by "setting" the system. You can manage all of these rights by accessing the system "Settings."
3. Storage and Security of Information
Evaife cares about the security of your information and uses physical, administrative, and technological safeguards to help preserve the integrity and security of all information we may use and that we share with our service providers. However, please note that no security measure is perfect. In the event that any information under our control is compromised as a result of a breach of security, we will take reasonable steps to investigate the situation and where appropriate, notify those individuals whose information may have been compromised and take other steps, in accordance with any applicable laws and regulations. If you wish to change your password, or if you become aware of any loss, theft or unauthorized use of your pass- word, please contact us at support@evaife.com. Evaife may process your personal information on servers outside your country /region. You agree to transfer your personal information to the United States or any other geographical location. If you visit the website or services from outside the United States, please note that U.S. law or law from any other jurisdiction where we or our service providers handle your personal information may not provide you with the same privacy protection laws. In some cases. according to law enforcement agencies and regulatory agencies in other jurisdictions, legal access to your personal information may be granted.
4. Your Data Subject Rights
In order for you to easily access, amend, and delete your personal information during the course of using the Evaife app, we have added the relevant operating settings in the product. Refer to the following guidelines for details.
4.1 Access personal information
You can view the running status and usage history of a bound Evaife device on the device’s home page in the Evaife app. Go to the device s Setting page to view information about the device, including the device name, MAC address, device type, etc. You can also go to "My account " page to view your personal information.
4.2 Delete personal information
You can stop data collection for a bound device, and delete the device data stored locally on the Evaife app and on servers by going to the device' s page in the Evaife app and then press and hold on the device -> delete or remove a device from the list.
You can uninstall the Evaife app or clear the Evaife app data to clear data stored locally on the Evaife app.
4.3 Update personal information
You can set device operation parameters and change device information for Evaife devices you have bound on the home page or Settings page of the device. You can also modify your personal information in “My account”page.
5. Other Matters that Need to be Reminded and the Reasons for Exemption
5.1 Children' s privacy
Our websites, products and services are primarily intended for adults. The services are not directed to persons under 13 years of age and we do not intentionally collect or maintain personal information from persons under 13 years of age. If you become aware that personal information about a person under 13 years of age has been provided to us, please immediately contact us at support@evaife.com.
5.2 Privacy rights of California users
Section 1798.83 of the California Civil Code allows a resident of the state of California to request from us each year, free of charge, a list of third parties to whom we disclosed personally identifiable information (as defined by the statute) about that resident of the state of California in the previous year and the categories of personally identifiable information disclosed to them. If you are a California resident and would like to make such a request, you can contact us at support@evaife.com.
6. Updates to This Statement
Evaife reserves the right to update this statement in due course. When a change occurs, we will send you a change notification in the form of a pop-up dialog box. We will only collect, use, and store your personal information in accordance with the updated statement with your consent.
7. Contact Us
Please contact us at support@evaife.com if you have any problems or suggestions about this Privacy Policy.
Last revision date:
This policy was last revised on January 20, 2022, after which it will take effect.